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AI at Work: Practical Skills for Non-Technical Professionals
Use AI tools well for writing, research and planning, while keeping your own judgement. No technical background needed.
Overview
Use AI tools well for writing, research and planning, while keeping your own judgement. No technical background needed. Includes a Day 1 baseline and a final assessment so progress is measured.
Outcomes
What participants leave with
- Explain in plain language what AI tools can and cannot do reliably
- Write clear prompts that give useful first drafts
- Check AI output for errors, bias and made-up facts before using it
- Use AI for research, summaries, emails and planning, with your own edits
- Decide what should never be pasted into an AI tool (confidential or personal data)
- Build a personal workflow that saves time without lowering quality
Curriculum
Modules
01What AI is and is not
Strengths, limits and common mistakes
02Prompting that works
Context, task, format and iteration
03Writing and communication
Drafts, tone and editing with judgement
04Research and checking
Verifying facts, sources and bias
05Safe and responsible use
Privacy, confidentiality, academic and workplace rules
06Your workflow
Choosing tasks, tools and review habits
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